Step One

Submit a Service Request

Please fill out the form in detail ensuring all information is accurate.

Once we receive your submission, we will send you an email with your repair ticket number, and further information relative to your request.

Step Two

Package your device with our paperwork

Securely package your device with bubble wrap in a firm box, including the email containing your Work Order ID.

Step Three

Dispatch the item to our facility

You are now free to send your device at your own convenience using a courier of your own choice, we recommend insuring your device and using a signed for service.

Step Four

Await an evaluation

You should hear from us within 2 days of receiving your device, with a complete evaluation and explanation of the required repairs.

Step Five

Payment

Once the work has been completed we will issue an invoice for the service and return postage costs.

Step Six

Await your device

Once paid we will return your device on the next working day.